what-is-integration-platform-as-a-service

What is Integration Platform as a Service (iPasS)?

Often, enterprises striving for efficiency and agility in their operations turn to digital trends that others in their industry seem to be adopting.

But in this digital age, there can never be one solution that fits all, one program or service that makes everything click for their business. Or can it? Data integration, connectivity, and a cohesive system are arguably the lifeblood of any successful organization.

And an integration platform as a service is an essential tool for enterprises to seek them out, in today’s landscape. The ever-changing market dynamics make it important for businesses to be able to react and adapt as quickly as they can.

iPaaS or integration platform as a service enables that, and more. So read on as we explore the stretches of iPaaS – decoding the various use cases and benefits of this pivotal tool. And also catch up on some important examples from within different industries and businesses. 

Decoded: What is iPaaS – Integrated Platform as a Service?


We’ve all heard of infrastructure as code, cloud-based services, applications and programs. Integration platform as a service, commonly referred to as iPaaS, in that same vein is a cloud-based platform. 

It’s uses and applications in the business world is predicated by the fact that iPaaS can bring together different kinds of applications, data from touchpoints and even systems.

For an organization, that sort of capabilities is quite powerful as they can then use this convergence to communicate or orchestrate tasks a lot better. 

And apart from that, it has a load of other uses that makes integration platform as a service crucial for enterprises in the digital space. Here are some important features of iPaaS that powers this tool for all sectors:

✔️ Connectivity

Raising connective capabilities is much of what this tools aims for as iPaaS enables businesses to link and integrate various programs, information sources, and systems. As a whole, this allows for a smoother exchange of information and information flow.

✔️ Balancing Workflow

Another feature of integration platform as a service is that it allows for the creation and coordination of work processes that automate company operations. It achieves this by specifying factors activities, alongside the circumstances for information along with event processing.

✔️ Events and Communications

iPaaS, as a distinctive feature, also enables the management as well as analyzing of the occurrences in a company’s daily operations.

This is in addition to managing and analyzing instructions that were received in immediate form or near actual time, promoting effective communication across connected applications.

✔️ Security Measures

As a security measure, integration platform as a service is well rounded in its methods. When deployed, its providers use security methods like the encryption of information, limitations on access, and reports on compliance. 

This keeps the data secure and guarantees compliance with regulatory standards for enterprises. And it’s as important as SaaS security in cloud computing in digital tech for companies. 

✔️ Data Consistency

Keeping data consistent, especially when they have been derived from different touchpoints is important. One more feature of the iPaaS platforms is that it generally provides tools for converting data that is stored in one kind of format to a different one for use.

This helps in providing compatibility and consistency amongst interconnected systems for an organization.

✔️ Overseeing APIs

The use of integration platform as a service further helps by providing a solution for controlling interfaces for application programming (APIs).

In conjunction with its other features, this ends up allowing businesses to make available and utilize APIs for frictionless collaboration and interoperability.

✔️ Overall Management

As an enterprise, for purposes like monitoring, logging, and administration – there are tools that are often provided by systems as a feature of integration platforms as a service.

This allows companies to begin measuring integration effectiveness, identify faults, and streamline integration procedures.

These are some of the important features of integration platforms as a service programs. They have quickly become a major component for organizations in the IT landscape, just like DevOps in the cloud, including the spaces dominated by cloud-based tasks, processes and services. 

iPaaS Enterprise Use Case & Benefits


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One of the core features, out of all that we’ve just learnt about iPaaS, is that it works by combining data effectively from various touchpoints. 

Perhaps a bit like the SaaS business model, but this is important for enterprises as businesses work with loads of data shuttling from one department to another, and amongst various planning and operational places. 

Integrational platform as a service brings this data into the fray by empowering businesses into using this data in a consolidated and effortless manner.

This works in tandem with any program or system that a company wants to use for their work operations. Let’s take a look at some iPaaS enterprise use cases and the benefits that they bring for them: 

✔️ Integrating Applications

Use Case:  To simplify corporate operations, tie together enterprise systems like Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Human Resources Management (HRM), and others.

Benefits: Increases productivity, decreases manual data input, and delivers a consistent view of data throughout the business.

✔️ E-commerce

Use Case: In order to streamline sales operations and improve customer experience, combine platforms for e-commerce, and payment services. tracking and inventory systems as a whole and order processing systems.

Benefits: Improves customer happiness and operational efficiency by streamlining the fulfilment of orders, managing stock, and the handling of payments.

✔️ Cloud-based

Use Case: When building a uniform environment and while looking to increase data accessibility and sharing, iPaaS allows enterprises to integrate cloud-based apps, services, and platforms.

Benefits: Enables a combination of clouds or multi-cloud approach by optimizing resource use and allowing for scalability and flexibility.

✔️ Business-to-Business (B2B)

Use Case: Integration platform as a service enabled businesses to integrate with allies in trade, providers, and the suppliers. This lets them automate business-to-business transactions, purchase orders, invoicing, and other business activities.

Benefits: This simplifies the supply-chain processes, increases transactional efficiency, and decreases human mistakes and any holdups that may come up after some time.

✔️ Business Intelligence

Use Case: Merges information gathered from several sources for sophisticated data analysis, coverage, and business intelligence. This provides greater insights to the enterprise and helps in achieving a more accurate decision-making process.

Benefits: Through this use case, integration platform as a service assists in the identification of trends and opportunities by supporting data-driven initiatives.

✔️ Data Migration

Use Case: Integration platform as a service makes it easier to integrate, migrate, and synchronize data. Not just across different databases, but also across files, storage facilities, cloud-based services, and existing systems on the premises.

Benefits: Through this, iPaaS essentially allows for data consistency, and promotes decision-making by providing a comprehensive perspective of data, which also enables data-driven initiatives.

✔️ Convergence with IoT

Use Case: Information from IoT sensors and equipment may be integrated to evaluate and act on data that is updated constantly, supporting anticipatory upkeep, evaluation, and automated processes.

Benefits: In IoT-enabled workplaces, this allows integration platform as a service to improve operational efficiency, minimizes downtime, and allows decision-making based on hard data and facts.

Integration Platform as a Service Examples


Armed with these use cases and benefits of integration platform as a service, there’s no denying that iPaaS is highly versatile as a tool for today’s businesses.

It may not be like a rundown on SaaS trends for 2023 Hover, let’s take a look at some examples where companies from around the globe are already implementing iPaaS in their daily operations and platforms:

✔️ Walmart

The huge multinational conglomerate Walmart with its chain of supermarkets – actually uses iPaaS for e-commerce purposes. It sees the use of integration platform as a service for its online platform as well as for their in-store systems. 

Using this service, Walmart is able to keep track of their wares from their inventory. And more importantly, help their customers find what they need – either at their stores or online. 

✔️ GE Healthcare

General Electric Healthcare is an international tech company that primarily develops healthcare systems and products. They have successfully adopted integration platform as a service into their operations in order to link their medical products with their cloud-hosted platform. 

As an extension to this, they also use the iPaaS functionalities to ship data to and from their devices to doctors who would benefit from staying updated about their patient’s health.

✔️ Salesforce

As the world of CRMs go, Salesforce is one of the most successful cloud-based software companies in the US which provides solutions for sales and customer management.

It has just as successfully implemented iPaaS features onto their functions so that their CRM platform – can stay in sync with their other cloud applications – like their Analytics Cloud or Marketing Cloud. 

By leveraging integration platform as a service, they have enabled other brands in realizing the full force of their customers and how they interact with their businesses. 

✔️ FedEx

Supply chain and logistics is no stranger to the impact of iPaaS and FedEx is just one example in many. As a global leader in the transport and delivery sector, they have adopted integration platform as a service for its customer relationship management program. 

Using this CRM system, they have been empowered at giving live updates to customers on their deliveries. And also, it has helped them adapt, resolve and overcome customer issues. 

And there you have it. These are some of the major examples of brands and enterprises and how they are utilizing iPaaS with success. 

Speed and agility are of paramount importance in the fast world of business and integration platform as a service is helping many businesses in achieving just that.

Whether it is for integrating an enterprise solution like a CRM or an ERP for your business, these services can help you tackle an evolving industry or market. 

Give us a call at EDIIIE if you want to learn more or begin with a quick consultation to help you get started today!

Frequently Asked Questions

iPaaS is essential because it streamlines the integration of diverse software applications, enabling organizations to enhance efficiency, reduce manual data entry, and improve decision-making.

iPaaS platforms often include security features such as data encryption, access controls, and compliance certifications. Security measures can vary between providers.